Wednesday, April 30, 2014

The MBA Problem

Scenario 1: IT Company

Our profit margins are falling... What to do?

BE: We can use this new framework, that will reduce lot of effort and rework.

BCom: There are lot of pending payments from this customer. We can put a little pressure on them.

MBA: Fire all senior developers and hire freshers for lesser salary. To ensure quality hire MBAs from top B-schools

Scenario 2: Hospital

Our patients are leaving in a very short duration, even before the treatment is completed.

MBBS:
We need to keep the hospital clean. Also we need more equipment to diagnose and treat ailments correctly.

BCom: We are buying over-priced medicines from foreign companies. We can buy from domestic companies and that will reduce the cost for patients.

MBA:
Increase the shift timing of doctors; reduce spending on house-keeping. Also change the uniform of nurses to mini-skirt.

Scenario 3: Pickle Manufacturing Unit


We have a new competition. Our sales are expected to go down!

BE:
We can use the latest packaging to enhance shelf-life and aroma.

BCom: We can give discount on season specific pickles like mango to keep up the market share.

MBA: We can file a patent for "adding chili powder to pickle" and sue the competition for patent infringement.
***
Love it or hate it! MBAs are ruining our lives in all aspects. Hospitals are not run by doctors, hotels are not run by cooks, IT firms are not run by techies, even labs are not run by scientists. Every imaginable business/service/manufacturing/establishment are run by MBAs. They fix poor quality with fair skinned receptionists. They fight price competition with in patent courts. They gamble by firing highly experienced people for short-term profits.

Lifesaving drugs and vaccines are patented and priced so much so that even rich find it costly to afford. Noble professions like medicine and research are now seen as opportunities for sure cash, where people have no other choice but to pay what these profit hungry demons fix as price.

Education is refused to the poor. There is a need to differentiate the syllabus between what children of poor and children of rich study. Parents are brainwashed to an extent that they feel humiliated, if their children study the same syllabus (not even in the same classroom or school) as the children of poor people. Now parents are ready to pay hefty amount, just for a different syllabus!

Even essentials for life like water are packaged and marketed. 10 years ago, every teashop had a pot with a tumbler. You can drink as much as you want. Now every teashop has a fridge with water-packets and bottles. You have to buy according to your budget.

Seeds of food crops are patented and farmers threatened with lawsuits. Natural healthy foods are replaced by sugary, fatty junk foods and drinks on one side. On the other side, problems like obesity, malnutrition etc caused by these foods are used to advertise some other products as natural/organic/herbal etc.
Products are intentionally manufactured with poor quality and are less durable to ensure that people will be buying new items again soon. Some features are not included intentionally, so that they can be included in the next version and force the users "upgrade". In computers, later versions of software are designed to make older hardware obsolete. TV, set-top box, AC, fridge, invertor and every stupid thing around you is designed with one thing in mind. "People should buy this. But should be satisfied only for a short time, after which they should buy new."

Cars and bikes are forced on us with loans, adding to our economic burden as EMI, fuel cost and maintenance. Not only our economy is destroyed, our environment is also devastated. Just for those sales managers of banks and showrooms to reach the target, our future is made bleak. On the other hand, some corporate NGOs try to save the planet by taking your money.

Meaningless restrictions on second-sales of goods, sharing of information/artworks/software and improving an existing idea are imposed to cripple innovation and increase profits of few elites. Even the authors, musicians, software developer and scientists are cheated by these gimmicks.

Women (now-a-days men too) are used as mere sex objects for their advertisements. Existing superstitions and irrationalities are encouraged as they provide even more control and opportunities to exploit people for more money. Making people feel inferior for their skin tone or height etc may sound politically incorrect. But they are perfectly fine when it comes to marketing!

Everything is auctioned and over-priced by creating virtual demand. Earlier, over-pricing was a crime. Now it is the norms. If you ask, they tell you that they are not running a charity. But the truth is they are not even running business within the limits of business ethics. They are gambling with no rules. They are running mafias.

Due to this natural resources are exploited, our environment polluted and our livelihood destroyed in irreversible ways. All of these are done for one thing. Profit. More profit. But at what cost? Lives of millions. Hunger of innocent children. Sufferings of the diseased. Extinction of several species. Invasion of weaker nations. Exploitation of labor. Families caught up in never-ending EMIs and impossible to pay debts. Suppression of women and people considered low by caste/race/religion.

If I say, unethical quest for profit and rabid competition to take the market monopoly by people with MBA (and people without MBA but have the MBA mindset), is the reason for all of these problems, that can never be an understatement. Before MBAs, Newton didn't worry about patents. Bach had no copyrights for his music. Vaccines and anti-biotics were invented/discovered and made available to all for cheapest possible price. Doctors and teachers served people with so much dedication as they served God. Industries competed in terms of quality and price.

I am writing this, not to attack any individual or group of people. But a course that teaches people just to make and maximize profit at any cost is surely NOT what the world wants now. This type of mindset has crept in to almost all branches of education. This is a dangerous infection. Once if a person finds out almost everyone around him are acting ruthless for profit, then the person assumes that it is the new trend and starts doing it. That is how Lays and Coco-Cola took over not only star hotels but also roadside shops. No wonder your house owner or auto-driver is ruthless to you. Because they see you keeping calm about overpriced potato chips. They know that you are proud about your Rs. 40,000 mobile. Don't think you are highly paid and hence safe. You are well fed to be slaughtered for their feast!

Don't think you are highly paid and hence safe. You are well fed to be slaughtered for their feast!

We need a more ethical and moral approach to address the problems we face today. We can't fix things by throwing money at them. We can't save the world with guns and bombs. We can't settle our problems with lawsuits and economic sanctions. We need co-operation. We need collaboration. All of us should work together. Not for money. For betterment of everyone.

Disclaimer: If you are an MBA by accident and don't subscribe to the MBA mindset, pardon me!

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